Terms of Service

1Accepting these terms

These Terms of Service ("Terms") are a legal agreement between you and [LEGAL ENTITY NAME] ("Lowboy," "we," "us") governing your use of our website, apps, and services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you're using the Service on behalf of a business, you represent that you're authorized to bind that business to these Terms.

You must be at least 18 years old to use the Service.

2Your account & team

You're responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. You may invite team members and assign them roles; you're responsible for their use of the Service and for making sure they're allowed to access the data you share with them. Notify us promptly of any unauthorized use of your account.

3Subscription & billing

Plans. Lowboy is a paid subscription. The current price is $149 per month, or an annual plan billed at $1,490 per year (two months effectively free). Prices are in U.S. dollars and are shown at checkout.
Auto-renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual) using your payment method on file, until you cancel.
Payment. Payments are processed by our third-party payment processor. You authorize us and the processor to charge your payment method for the plan you choose and any applicable taxes.
Cancellation. You can cancel anytime from your account; cancellation stops future renewals. Except as described in our money-back guarantee, payments already made are not refunded, and you keep access through the end of the period you've paid for.
Price changes. We may change prices; if we do, we'll give you advance notice and the change will apply to your next renewal.
Taxes. You're responsible for any taxes associated with your subscription, other than taxes based on our income.

Founding kitchens. If you signed up at a founding-kitchen price, that rate applies as described at the time you subscribed, for as long as your subscription stays active and the offer's stated terms allow.

4Money-back guarantee

We offer a 30-day money-back guarantee on your first subscription payment, on both the monthly and annual plans. If you're not satisfied, request a refund within 30 days of your first charge and we'll refund that payment. Full details are in our Money-back & Refund Policy, which is part of these Terms.

5Acceptable use

You agree not to:

Use the Service for anything unlawful, or upload content you don't have the right to use.
Break, overload, probe, or interfere with the Service or its security.
Reverse-engineer, copy, resell, or create a competing product from the Service, except as the law allows.
Access the Service using automated means except through any API we provide.
Upload malware, or use the Service to store or transmit content that infringes others' rights.
Misrepresent your identity or your authority to act for a business.

We may suspend or limit access if we reasonably believe you've violated these Terms or are putting the Service or other users at risk.

6Your data & content

You own your data. The photos, recipes, prices, counts, costs, and other content you bring to or generate in the Service ("Your Content") remain yours. You grant us a limited license to host, process, and display Your Content solely to operate and improve the Service for you and your team, and as described in our Privacy Policy.

You're responsible for Your Content and for having the rights to it. We may use aggregated or de-identified data (which does not identify you or your restaurant) to operate, analyze, and improve the Service.

On request, you can export Your Content, and we'll delete it as described in the Privacy Policy after your account closes.

7Our intellectual property

The Service itself — the software, design, branding, "Lowboy" name and logo, and all related intellectual property — belongs to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active and you're in compliance with these Terms. Nothing here transfers ownership of the Service to you.

8Third-party services

The Service can connect to third-party services such as your POS (for example, Square). Your use of those services is governed by their own terms and privacy policies, and we're not responsible for them. If you connect a third-party service, you authorize us to access and use the data you grant, to provide the Service.

9Accuracy & no compliance promise

Lowboy computes costs, pars, forecasts, and insights from the data you and your connected services provide. These outputs are only as accurate as that data, and are provided to help you make decisions — not as a guarantee of any financial or business outcome. You're responsible for verifying figures before you rely on them.

Health, safety & inspection records. Where the Service helps you record checklists, temperatures, cleaning, or inspection notes, it is a record-keeping and organizational tool only. Lowboy does not certify compliance with any health, safety, labor, or regulatory requirement, and using it does not guarantee you'll pass any inspection or meet any legal obligation. You remain responsible for your own compliance.

10Disclaimer of warranties

The service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that outputs will be accurate or meet your requirements. Some jurisdictions don't allow certain disclaimers, so some of the above may not apply to you.

11Limitation of liability

To the fullest extent permitted by law, Lowboy and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or related to your use of the service. Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the 12 months before the event giving rise to the claim.

Some jurisdictions don't allow certain limitations, so some of the above may not apply to you.

12Indemnification

You agree to defend, indemnify, and hold harmless Lowboy from claims, damages, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

13Termination

You can stop using the Service and cancel anytime. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as data ownership, disclaimers, liability limits, and indemnity) will survive.

14Governing law & disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The parties agree that any dispute will be resolved in the state or federal courts located in [COUNTY, e.g., Los Angeles County], California, and you consent to their jurisdiction — [unless you and your lawyer choose to add an arbitration and/or class-action-waiver clause here, which is common for SaaS and should be drafted by counsel].

15Changes to these terms

We may update these Terms from time to time. When we make material changes, we'll update the "Last updated" date and, where appropriate, notify you in the app or by email. Your continued use of the Service after changes take effect means you accept the updated Terms.

16Contact

Questions about these Terms? Reach us at hello@getlowboy.com, or write to [LEGAL ENTITY NAME + MAILING ADDRESS].